Virtual Sheet Music, Inc.

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The Norton Secured Seal helped to restore customer confidence so much that sales immediately leapt by 31% according to tests the firm ran using A/B split methodology. In a separate test to learn the effectiveness of Extended Validation (EV) SSL Certificates, Virtual Sheet Music found that customers who see EV's green address bar proceed to purchase 13% more often than those that do not.

Symantec is the leader, the best known name in transaction security and Web site authenticity. I don't know why everyone doesn't use Symantec.

Fabrizio Ferrari,
President,
Virtual Sheet Music

Challenges

• Inspire customer confidence in the security of online transmissions
• Build sales by instilling trust and proving authenticity

Solution

• Norton™ Secured Seal
• Symantec&trde; Extended Validation SSL Certificates

Results

• 31% increase in sales when the Norton Secured Seal was reintroduced, including 67% increase in membership renewals
• 13% increase in sales for IE7 users when EV SSL Certificates were added
• 7,440% return on investment